"Two years of dabbling and experimentation and it’s mostly just been changing itself (so as to become even barely usable in capital...
Mike Daly
Summary of what you should do sooner rather than later. Follow link for more detail. Obtain ISO 27001 CertificationHire a DPO or CISOHire...
Adopting the technologies that ensure you comply with the General Data Protection Regulation delivers far more competitive advantage that...
If ever we needed to verify that data is the competitive differentiator then consider Tesla and GM below. AI, machine learning and...
Most insurers cannot analyse free form text in claims notification forms! Typically 80% of an insurer's data is inaccessible and...
"This leaves Europe with a massive accountability gap, and great uncertainty. Uncertainty for individuals that do not yet have clearly...
Well argued piece here on the dangers of machine learning and AI when data is still the weak link The Economist Intelligence Unit (EIU)...
Connected customers typically challenge the time and resources business managers and frontline staff have to deal with queries, claims,...
Analytics potentially undermines the principle of traditional insurance—that premiums collected from low-risk policyholders contribute to...
Good health insurance use case from Oscar; - analytics key to delivering better customer journey and experience and gain competitive...
"Digitalisation is omnipresent, is changing people and markets in the long term at an ever-increasing speed. Absolute requirements are...
2 significant observations in article bottom of page. Consumer behaviour will be markedly differentIt's not just Millennials but all age...
But frequently, it is implemented by an insular group beset with cognitive bias and incomplete analytics skills. " To avoid this...
Embedded Analytics makes an ISV or SaaS application stickier. Embedding analytics in an enterprises apps increases user adoption and...
The pressure is on to give customers the user experience of Amazon, Uber, Hilton etc whilst constrained by the complexity and...
The trap of simply trying to improve existing processes. "Instead of working on separate initiatives inside organizational units,...