An antidote to the hubris about big data, analytics, AI and the impact on enterprises and organisational structure.
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The best example of a large and successful information-based organization had no middle management a
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The British ran the Indian subcontinent for 200 years, from the middle of the eighteenth century through World War II, without making any fundamental changes in organization structure or administrative policy. The Indian civil service never had more than 1,000 members to administer the vast and densely populated subcontinent—a tiny fraction (at most 1%) of the legions of Confucian mandarins and palace eunuchs employed next door to administer a not-much-more populous China.
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