Adopting the technologies that ensure you comply with the General Data Protection Regulation delivers far more competitive advantage that...
Mike Daly
Most insurers cannot analyse free form text in claims notification forms! Typically 80% of an insurer's data is inaccessible and...
Connected customers typically challenge the time and resources business managers and frontline staff have to deal with queries, claims,...
Analytics potentially undermines the principle of traditional insurance—that premiums collected from low-risk policyholders contribute to...
Good health insurance use case from Oscar; - analytics key to delivering better customer journey and experience and gain competitive...
"Digitalisation is omnipresent, is changing people and markets in the long term at an ever-increasing speed. Absolute requirements are...
2 significant observations in article bottom of page. Consumer behaviour will be markedly differentIt's not just Millennials but all age...
But frequently, it is implemented by an insular group beset with cognitive bias and incomplete analytics skills. " To avoid this...
The pressure is on to give customers the user experience of Amazon, Uber, Hilton etc whilst constrained by the complexity and...
The trap of simply trying to improve existing processes. "Instead of working on separate initiatives inside organizational units,...
Online platform brings the airline, hotel, and best of online retail customer experience to insurance customers. Looks like this is the...
Best performing utility companies showing how to address the key challenges of digital transformation and:- Increasing customer...
Why the growth forecast from IDC (see below)? "... many organizations are still failing to see return on investment (ROI) (from big data...
Data mining, the process of identifying patterns and structures in the data, has clear potential to identify prescriptions for success...
Health professionals, underwriters, fraud investigators, accountants - the list of jobs that could be replaced by AI, RPA, and algorithms...
Bain & Company " Early adopters of Big Data Analytics likely to be in top quartile of financial performance in their industries. See how...