Robotic Process Automation (RPA) is impacting insurance today and will increasingly be the competitive differentiator. Start fast and tackle the key processes to increase customer satisfaction and reduce costs. 

• Empower customers and every claim participant to manage their own transactions online for Insurance (but can be anything)
• Glue every participant to a claim (or any transaction) including the supply chain

• Supply chain can access the full functionality of the platform to digitize their own processes and even suppliers to the supply chain

• Move to a distributed workforce model in which office and staff fixed cost are replaced by an “on demand” workforce working anywhere

• Staff/anyone with permission can see every claim with just a standard web-browser anywhere in the world

• End to end management of any remote workforce be it your own/outsourced/crowd

• 360Globalnet operate their own specialist crowd to settle claims faster, more efficiently and at lower cost

• Provides mobile live streaming video from site back to anywhere else

• Using unique multi-cellular technology to achieve a 96% successful live stream from site

• Hosts all this securely in one cloud-based platform on Amazon Web Services (AWS) S3

• Every client has their own instance
• Data is always kept in territory
• System uptime 99.9%
• 360Globalnet is ISO2007:2013 - IT Security Management accredited

• The data produced whether structured, semi-structured or unstructured is capable of analysis and visualization on our comprehensive data analytics platform

• We unlock 90% of an Insurer’s information locked up in documents/text
• Our anti-fraud system identifies 40% more personal injury fraud in the UK than other systems because we can access unstructured data

Digitally transforming these processes will increase customer satisfaction ( NPS of 76), reduce costs and contribute margin and cash flow to further invest in the technologies Deloitte discuss